Secretariat
The Secretariat is the administrative and operational arm of the Scheme. It ensures that day to day activities run smoothly, policies are implemented effectively, and members receive timely support.
In addition, the Secretariat provides liaison with contracted professional service providers, regulatory authorities, and business partners to safeguard the Scheme's interests.
Role of the Secretariat
- Provides administrative and technical support to the Board of Trustees in executing its mandate.
- Oversees the daily administration and management of the affairs of the scheme in accordance with the provisions of the Retirement Benefits Act, Scheme Trust Deed and Rules, its amendments, and any other relevant legislation in force related to the scheme.
- Manages communication, education, and service delivery to members, ensuring transparency and responsiveness.
- Coordinates investment management in liaison with contracted professional service providers, ensuring prudent stewardship of member funds.
Key Sections/Departments
- Pension Office: Manages member records, benefits processing, retirement planning support, and member education.
- Finance & Investment: Handles contributions, payments, financial reporting, and monitors investment performance in line with policies and Board strategies.
- Procurement & Administration: Oversees procurement processes, contract management, and general administrative services to support efficient operations.